Shipping & Returns

Shipping Information
 
Bureau offers free ground shipping on orders $100 and above to the contiguous 48 states of the United States. All orders are processed and shipped via customer chosen shipping method within 1-2 business days, pending payment authorization and verification. The Bureau website delivers internationally.

All international orders are final sale.


 

Shipping Rates


USA - Contiguous 48 states

Service

Estimated Delivery

Cost

USPS Priority Mail

2-5 business days

 $ Calculated(free on orders over $100)

USPS Priority Mail Express

2-3 business days

 $ Calculated

 

UPS Ground

3-7 business days

$ Calculated

UPS 2nd Day Air

2 business days

$ Calculated

UPS Next Day Air

1 business days

$ Calculated


 

International

Service Estimated Delivery Cost
UPS Worldwide Saver 3-10 business days $ Calculated
UPS Worldwide Express 2-5 business days $ Calculated
DHL Worldwide 3-7 business days $ Calculated



Orders placed on www.bureaudc.com are processed Monday-Friday only (excluding major holidays). Delivery times are provided as a guideline only, and do not take into account possible delays caused by payment authorization and/or stock availability. Please note that UPS is unable to deliver to P.O. Boxes or APO/FPO addresses.
 
 
Sales Tax and Duties
 
USA

All orders shipped to the states of Maryland and New York are subject to state sales tax. All other states are tax free.
 
International

Orders shipped internationally on a DDU (Deliver Duty Unpaid) meaning the receiver/customer is responsible for settling all charges in order for customs to release the shipment and have it delivered.

Return Policy

If you would like to return or exchange an item purchased on www.bureaudc.com within the United States, please send us a request for a return authorization within 30 days of delivery date. All returns must be shipped back to us within 7 days of the request approval.
 
All orders shipped Internationally. 

  • Items must be returned in new & unused condition, with all original packaging and tags attached. 

 

  • Initial shipping charges cannot be refunded. 

 

  • Bureau DC reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.


Contact us if you have any questions regarding your return at support@bureaudc.com, from 10am–7pm EST Monday–Friday (excluding public holidays).